Back to Insights
Case StudyHealthcare, Medical & WellnessMobile App Development
Telehealth Platform Reduces Patient Wait Times by 70%
HashDev Team Apr 5, 2024 8 min read
About the Client
Client
Regional Healthcare Network
Location
California, USA
Size
50+ clinics
The Challenge
1
Average patient wait time of 45 minutes for routine consultations.
2
No virtual care option leading to appointment no-shows.
3
Manual scheduling creating staffing inefficiencies.
Our Approach
1
Designed HIPAA-compliant architecture with end-to-end encryption.
2
Built intelligent scheduling algorithm matching patients with available providers.
3
Created cross-platform mobile app for patients and provider dashboard.
The Solution
Developed full telemedicine platform with video consultations and e-prescriptions.
Implemented AI-powered scheduling reducing wait times and optimizing provider utilization.
Built patient portal with appointment booking, lab results, and secure messaging.
Results & Impact
-70%Wait TimeAverage wait reduced from 45 to 13 minutes
-55%No-ShowsAppointment no-show rate reduction
4.8/5Patient SatisfactionApp store rating
10K+Virtual VisitsMonthly virtual consultations
"The telehealth platform has fundamentally changed how we deliver care. Patients love the convenience and our providers are more efficient."
Dr. Lisa Chen
Medical Director
Technologies Used
React NativeNode.jsWebRTCPostgreSQLAWSTwilioStripe
